TERMS & CONDITIONS
1. Introduction
Welcome to Think Right Online.
By accessing or using our website and online courses, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree to these terms, please do not use our website or services.
2. Eligibility & Account Access
To access our courses and portal, you must create an account and provide accurate, complete information during registration.
Access to course materials is strictly limited to individuals who have:
- Purchased the course, or
- Been explicitly granted access by Think Right Online.
Your login details are personal to you. You agree not to share your login credentials or distribute course content to others.
Unauthorised sharing, copying, recording, or distribution of any course material is strictly prohibited and may result in:
- Immediate termination of access
- Removal from the platform
- Further action where necessary
3. Description of Services
Think Right Online provides structured online training programs for client-facing professionals, business owners, and teams.
All content is provided for educational and professional development purposes.
While our courses are practical and action-oriented, Think Right Online does not guarantee specific business or financial outcomes. Results depend on individual application and circumstances.
4. User Responsibilities
By using our website and courses, you agree to:
- Use the platform lawfully and respectfully
- Not misuse, interfere with, or attempt to disrupt the website
- Not copy, reproduce, modify, or distribute content without permission
You are responsible for ensuring your own internet access and compatible technology.
5. Payment Terms
Payments for access to our courses and services must be made using the payment methods provided at checkout (e.g., credit/debit card or other available options).
- All prices are displayed in the currency stated at purchase.
- Payments are processed securely through our approved payment providers.
- Access is granted once payment has been successfully processed.
All sales are final unless otherwise stated in a specific course guarantee or refund policy published on our website.
6. Intellectual Property
All content on this website, including course materials, videos, frameworks, downloads, workbooks, and branding, is the intellectual property of Think Right Ltd and Think Right Online.
You may not reproduce, distribute, modify, sell, or share any content without prior written permission.
Purchasing a course grants you a limited, non-transferable licence to access and use the material for your own professional development.
7. Termination of Access
We reserve the right to suspend or terminate your access to the website or any course immediately, without notice, if you:
- Breach these Terms & Conditions
- Share content unlawfully
- Engage in behaviour that disrupts the learning experience
Termination does not entitle you to a refund unless explicitly stated in a course guarantee.
8. Limitation of Liability
To the fullest extent permitted by law, Think Right Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or courses.
You acknowledge that you are responsible for the implementation of any strategies or tools provided within our training.
9. Dispute Resolution
If a concern or dispute arises, we encourage you to contact our support team first so we can work toward a practical resolution.
If the matter cannot be resolved informally, both parties agree to engage in good-faith negotiation. Where appropriate, a neutral mediator may be involved to assist in reaching a mutually acceptable outcome before any formal proceedings are considered.
10. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time.
Any changes will be published on this page. Continued use of our website or courses following updates constitutes acceptance of the revised terms.
PRIVACY POLICY
1. Information We Collect
We collect personal information that you provide to us directly, including:
- Your name
- Email address
- Billing and payment information
- Account login details
- Any information you provide when contacting us
We may also collect limited technical information such as IP address, browser type, and usage data to help improve our website and services.
2. How We Use Your Information
We collect and use your information to:
- Provide access to our courses and services
- Process payments securely
- Communicate with you about your account or purchases
- Improve your learning experience
- Send relevant updates, resources, or promotional material (you may unsubscribe at any time)
We only use your information for legitimate business purposes related to Think Right Online.
3. Sharing of Information
We do not sell or rent your personal information.
We may share your information with trusted third-party service providers where necessary to operate our business (such as payment processors, course platform providers, or email software).
These providers are required to protect your information and use it only for the purpose of delivering their services.
We may also disclose information where required by law.
4. Cookies & Tracking
Our website uses cookies and similar technologies to:
- Improve website functionality
- Understand how visitors use our site
- Enhance user experience
By continuing to use our website, you consent to our use of cookies. You can adjust your browser settings to decline cookies if you prefer.
5. Data Security
We take reasonable and industry-standard steps to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.
While no system can guarantee complete security, we work with reputable platforms and secure payment providers to safeguard your data.
6. Your Rights (New Zealand Privacy Act 2020)
Under New Zealand law, you have the right to:
- Request access to the personal information we hold about you
- Request correction of any inaccurate information
- Request deletion of your information where appropriate
To make a request, please contact us using the details below.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact:
Think Right Online - [email protected]
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.
Any updates will be published on this page. Continued use of our website constitutes acceptance of the revised policy.
REFUND POLICY
Our Triple Guarantee
At Think Right Online, we are confident in the effectiveness of our training.
That’s why every programme is backed by our Triple Guarantee:
1. We guarantee training will be relevant and engaging.
2. We guarantee you will be able to take effective action as a result of your training.
3. We guarantee that you will be able to double your investment in any training you do with us when you implement the action points recommended.
This Refund Policy outlines how that guarantee is supported.
Refund Eligibility
Refund requests must be submitted within 90 days (3 months) of the purchase date.
To qualify for a refund under the Triple Guarantee, you must:
- Demonstrate active participation in the programme
- Show that you have implemented the action points recommended
If these conditions are met and the Triple Guarantee has not been fulfilled, we will honour a refund.
Team Accelerator Programmes
Team Accelerator programmes are covered by the Triple Guarantee.
If your team participates, implements the recommended action points, and does not achieve the outcomes outlined in the Triple Guarantee, you may request a refund within the 90-day period.
We may request reasonable documentation or discussion to assess implementation before processing a refund.
Subscription Services (if applicable)
Prepaid subscription services are non-refundable unless otherwise covered by the Triple Guarantee.
TERMS & CONDITIONS
1. Introduction
Welcome to Think Right Online.
By accessing or using our website and online courses, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree to these terms, please do not use our website or services.
2. Eligibility & Account Access
To access our courses and portal, you must create an account and provide accurate, complete information during registration.
Access to course materials is strictly limited to individuals who have:
- Purchased the course, or
- Been explicitly granted access by Think Right Online.
Your login details are personal to you. You agree not to share your login credentials or distribute course content to others.
Unauthorised sharing, copying, recording, or distribution of any course material is strictly prohibited and may result in:
- Immediate termination of access
- Removal from the platform
- Further action where necessary
3. Description of Services
Think Right Online provides structured online training programs for client-facing professionals, business owners, and teams.
All content is provided for educational and professional development purposes.
While our courses are practical and action-oriented, Think Right Online does not guarantee specific business or financial outcomes. Results depend on individual application and circumstances.
4. User Responsibilities
By using our website and courses, you agree to:
- Use the platform lawfully and respectfully
- Not misuse, interfere with, or attempt to disrupt the website
- Not copy, reproduce, modify, or distribute content without permission
You are responsible for ensuring your own internet access and compatible technology.
5. Payment Terms
Payments for access to our courses and services must be made using the payment methods provided at checkout (e.g., credit/debit card or other available options).
- All prices are displayed in the currency stated at purchase.
- Payments are processed securely through our approved payment providers.
- Access is granted once payment has been successfully processed.
All sales are final unless otherwise stated in a specific course guarantee or refund policy published on our website.
6. Intellectual Property
All content on this website, including course materials, videos, frameworks, downloads, workbooks, and branding, is the intellectual property of Think Right Ltd and Think Right Online.
You may not reproduce, distribute, modify, sell, or share any content without prior written permission.
Purchasing a course grants you a limited, non-transferable licence to access and use the material for your own professional development.
7. Termination of Access
We reserve the right to suspend or terminate your access to the website or any course immediately, without notice, if you:
- Breach these Terms & Conditions
- Share content unlawfully
- Engage in behaviour that disrupts the learning experience
Termination does not entitle you to a refund unless explicitly stated in a course guarantee.
8. Limitation of Liability
To the fullest extent permitted by law, Think Right Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or courses.
You acknowledge that you are responsible for the implementation of any strategies or tools provided within our training.
9. Dispute Resolution
If a concern or dispute arises, we encourage you to contact our support team first so we can work toward a practical resolution.
If the matter cannot be resolved informally, both parties agree to engage in good-faith negotiation. Where appropriate, a neutral mediator may be involved to assist in reaching a mutually acceptable outcome before any formal proceedings are considered.
10. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time.
Any changes will be published on this page. Continued use of our website or courses following updates constitutes acceptance of the revised terms.
PRIVACY POLICY
1. Information We Collect
We collect personal information that you provide to us directly, including:
- Your name
- Email address
- Billing and payment information
- Account login details
- Any information you provide when contacting us
We may also collect limited technical information such as IP address, browser type, and usage data to help improve our website and services.
2. How We Use Your Information
We collect and use your information to:
- Provide access to our courses and services
- Process payments securely
- Communicate with you about your account or purchases
- Improve your learning experience
- Send relevant updates, resources, or promotional material (you may unsubscribe at any time)
We only use your information for legitimate business purposes related to Think Right Online.
3. Sharing of Information
We do not sell or rent your personal information.
We may share your information with trusted third-party service providers where necessary to operate our business (such as payment processors, course platform providers, or email software).
These providers are required to protect your information and use it only for the purpose of delivering their services.
We may also disclose information where required by law.
4. Cookies & Tracking
Our website uses cookies and similar technologies to:
- Improve website functionality
- Understand how visitors use our site
- Enhance user experience
By continuing to use our website, you consent to our use of cookies. You can adjust your browser settings to decline cookies if you prefer.
5. Data Security
We take reasonable and industry-standard steps to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.
While no system can guarantee complete security, we work with reputable platforms and secure payment providers to safeguard your data.
6. Your Rights (New Zealand Privacy Act 2020)
Under New Zealand law, you have the right to:
- Request access to the personal information we hold about you
- Request correction of any inaccurate information
- Request deletion of your information where appropriate
To make a request, please contact us using the details below.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact:
Think Right Online - [email protected]
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.
Any updates will be published on this page. Continued use of our website constitutes acceptance of the revised policy.
REFUND POLICY
Our Triple Guarantee
At Think Right Online, we are confident in the effectiveness of our training.
That’s why every programme is backed by our Triple Guarantee:
1. We guarantee training will be relevant and engaging.
2. We guarantee you will be able to take effective action as a result of your training.
3. We guarantee that you will be able to double your investment in any training you do with us when you implement the action points recommended.
This Refund Policy outlines how that guarantee is supported.
Refund Eligibility
Refund requests must be submitted within 90 days (3 months) of the purchase date.
To qualify for a refund under the Triple Guarantee, you must:
- Demonstrate active participation in the programme
- Show that you have implemented the action points recommended
If these conditions are met and the Triple Guarantee has not been fulfilled, we will honour a refund.
Team Accelerator Programmes
Team Accelerator programmes are covered by the Triple Guarantee.
If your team participates, implements the recommended action points, and does not achieve the outcomes outlined in the Triple Guarantee, you may request a refund within the 90-day period.
We may request reasonable documentation or discussion to assess implementation before processing a refund.
Subscription Services (if applicable)
Prepaid subscription services are non-refundable unless otherwise covered by the Triple Guarantee.
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